Cancellation/Refund Requests

By checking the box below I acknowledge my understanding of the following:

1) A medical technician will reach out to you shortly to discuss your cancellation
2) Please allow 7 business days of processing time for your cancellation to go through.
3) During this time frame, you may continue to receive confirmation emails for appointments that have not yet been cancelled.
4) For BVOAs cancelled with 48 hours or more of notice, you may retain your BVOA fee as a credit for up to 1 year from the date of your original appointment. No credit is provided for BVOAs cancelled less than 48 hours prior to the appointment arrival time since we schedule only one patient per slot and may not be able to fill your slot on short notice.