Urgent medical questions cannot be handled by email or text message. Instead, please call us at 314-375-2020. If there is no answer, leave a voicemail and then call the doctors’ emergency line cell phone at 636-459-6836. Please understand that we cannot diagnose medical conditions over the phone. If after triaging your doctor feels it is necessary to see you in person, we may ask you to come into the clinic either immediately or in the morning of the next business day. |
FAQS
“Why am I here for three hours on surgery day? Doesn’t my surgery take 15 minutes?”
Please remember to arrive in our front lobby 15 minutes prior to your appointment time.
You will have a significant amount of “down time” on your surgery day. This is intentionally added to the schedule so there is plenty of time for our topical eye drops and oral pill medications to take effect. For some surgeries, a wide and complete pupil dilation is required, not just the mild pupil dilation done at your BVOA, which can take 60-90 minutes. We also want to provide time for the Valium pill to take effect. Whether or not extra time is needed during your work up, it is built into our schedule for all patients so that when these steps are needed, we have adequate preparation time to provide a safe and comfortable surgery. While you wait, we ask that you not read or look at your cell phone, and rather keep your eyes closed as much as possible.
“Why should I keep my eyes closed while awaiting my surgery?”
We ask you to keep your eyes closed and not read on your cell phone more than necessary because the air filtration system in our office along with some of the drops we give can lead to your eyes becoming very dry prior to surgery. Cell phone use also decreases our blink rate so this compounds the problem. This can make your surgery more difficult, lead to poor surgery outcomes, and make your recovery process in the first 24 hours less comfortable. Plan to listen to a podcast or audiobook, talk to your companion, listen to music, or just relax with your eyes closed.
“I didn’t feel anything when drops were put in my eyes. Are you sure they went in?”
We use numbing eye drops on the day of surgery, so when we place eye drops in your eyes, you may not feel anything, or may even feel like we missed! Our staff are trained to carefully watch whether your eye receives the full drop given, and if not, will give another drop. If you don’t feel anything, this is a good sign!
“Why did my second eye surgery feel different than my first? Wasn’t it the same process”
Patients having surgery on both eyes should expect that the second eye surgery may feel significantly different than the first eye surgery, even if the surgeries are identical. It is the exception rather than the rule when a patient feels that both eye surgeries were similar.